Shipping policy

Shipping Policy 

At Tauréne Toronto, we are committed to providing our customers with fast, reliable, and seamless delivery worldwide.
This Shipping Policy outlines our delivery times, costs, and order procedures to ensure every shopping experience is as smooth and elegant as our collections.

Delivery Time

We strive to process and ship all orders within 24–48 hours of order confirmation.
Once dispatched, your order will typically arrive within 5–14 business days, depending on your location and local customs procedures.

Please note that delivery times may vary due to external factors such as:

  • International customs inspections

  • Weather conditions or natural disruptions

  • High seasonal demand or courier delays

Free Shipping

Tauréne Toronto proudly offers free standard shipping on all orders, regardless of order value or destination.
We believe luxury should arrive effortlessly, and shipping costs should never stand in the way of exceptional service.

Shipping Method

All orders are shipped directly from our Toronto distribution center.
This allows us to maintain strict quality control and ensure every order is packaged with the care and precision our brand represents.

We partner exclusively with trusted international couriers to guarantee timely and secure deliveries.

Order Processing

After placing an order, you will receive an order confirmation email.
Your order will be processed and shipped within 24–48 hours (excluding weekends and public holidays).

Once your order is dispatched, you will receive a shipping confirmation email containing your tracking number, allowing you to monitor your shipment in real time.

Order Tracking

Every order includes a tracking number for full visibility of your delivery.
You can track your shipment directly via the courier’s website or through the tracking link included in your dispatch email.

Restrictions and Exceptions

While we make every effort to meet estimated delivery times, Tauréne Toronto cannot be held responsible for delays caused by factors beyond our control, including but not limited to:

  • Customs clearance processes

  • Weather or transportation disruptions

  • Local postal delays

In rare cases, deliveries to remote regions may take longer. We appreciate your understanding and patience in these situations.

Questions and Customer Support

If you have any questions about your order or our shipping policy, please contact our customer care team:
📧 info@taurénetoronto.com

Our dedicated team is happy to assist and will respond to your inquiry as promptly as possible.